At L.P. Electrical, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and protect your information when you use our services or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (email, phone number, address), payment information, etc.
- Project Details: Information about the electrical services you require, property details, and other project-related data.
- Communication Data: Emails, phone call records, or other communication you've had with us.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our electrical services.
- Respond to your inquiries or requests.
- Process payments and issue invoices.
- Improve our services and customer experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or share your personal data with third parties unless:
- It's necessary to complete your requested services (e.g., involving subcontractors).
- Required by law or regulation.
- You've given explicit consent.
4. Data Storage and Security
We take appropriate measures to store your personal data securely and protect it from unauthorized access, alteration, or disclosure. Information is stored for only as long as necessary to fulfil the purposes outlined in this policy.
5. Your Rights
Under applicable data protection laws, you have the right to:
- Access the information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Ask for deletion of your personal data.
- Opt out of marketing communications.
6. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website and, where appropriate, notified directly to you.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
L.P. Electrical - Email: office@lpelectric.uk
